As a result of problematic policies, the pandemic will whittle down the pool of suppliers that advisors decide to work with in the future, says Terry Dale, president and CEO of United States Tour Operators Association (USTOA).

“Those who help each other through a crisis like this will have a bond that lasts a lifetime,” Dale said. “But for those who fall short, it will be hard. We need to be there for one another as a travel community, especially in times like this. You can show your true colors, both in a good way and a bad way.” 

Gary Sadler, senior vice president of sales for Unique Vacations, Inc., agrees.

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